How do I configure my static IP address?

To configure your static IP address (also called a “fixed IP address”), you need to:

Have a Cogeco email address (which you were assigned when you subscribed to our service).
Access your computer’s network settings.
Select the static connection option using a fixed IP.
Enter the information sent to you by email when you are asked to do so:
1. The static IP address
2. The subnet mask
3. The default gateway
4. The DNS servers 24.226.1.93 and 24.226.10.193

If you don’t know your static IP address or if you need help, contact technical support.

Available where technology permits. Taxes not included. Some restrictions may apply. Promotions are limited to new customers of services or those who have disconnected services for more than 6 months. Cannot combine with any other promotion on the same service. Service installation and activation must take place within 4 weeks from the date of commitment unless additional time is required by the Cogeco technical service. Fees may be charged for the installation of services and equipment. Customer undertakes to protect equipment from defacing, tampering or damage, and return equipment after termination of service. Installation fees are not refundable. At the end of term, regular rates then in effect shall apply. If the customer terminates the agreement before the expiry of a fixed-term commitment or the end of a promotional period offering lower rates or other benefits, the cancellation indemnity provided in the agreement will be applied.