Can I install my Cogeco Internet and/or TV service by myself?

Under certain conditions, you may be able to install your Internet and/or TV service yourself. To do this, in addition to having basic technical skills, you need to be one of the following:

  • A new customer connecting Internet or TV service for the first time (note: this excludes customers getting TiVo®)
  • An existing customer upgrading or changing Internet or TV service, or equipment
  • An existing Internet and/or TV customer moving to a new location 

Finally, to be able to install your Cogeco Internet and/or TV service on your own, all the coaxial cable outlets you’ll need must already be installed in the places you need them.

If you’re installing your services yourself, we’ll send you a Self-Install Kit containing all the equipment you’ll need, as well as any cables and instructions. Instructional videos and step-by-step guides are available on the Cogeco website.

Good to know: You cannot install Cogeco phone service on your own. You will need a technician to come to your home.

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