How do I change my wireless network name (SSID) and password?

To change the password of your wireless network, connect your computer to your wireless modem using an Ethernet cable. Then, open the control panel and change your password.

For more detailed instructions, identify your modem’s model name below, then follow the steps listed for the device:

Modem Cisco DPC3825
Modem Cisco DPC3848
EMTA Arris TG862
EMTA Arris TG2472

Cisco DPC3825

  1. Enter the URL 192.168.0.1 in the address bar
    192.168.0.1
  2. Choose your preferred language, then wait for the page to refresh.
  3. Leave the "User Name" and "Password" fields blank
  4. Select Log in
    Cisco DPC3825 2
  5. Select Wireless.
  6. Select Radio Settings
  7. Enter the network’s name of your choice
  8. Select Save Settings.
    Cisco DPC3825 3
  9. Select Wireless Security.
  10. Enter the password of your choice in the fields Pre-Shared Key
  11. Select Save Settings.
    Cisco DPC3825 4

Modem Cisco DPC3848

  1. Enter the URL 192.168.0.1 in the address bar
    192.168.0.1
  2. Choose your preferred language, then wait for the page to refresh.
  3. Leave the "User Name" and "Password" fields blank
  4. Select Log in
    Cisco DPC3848 2
  5. Select Wireless.
  6. Select Radio Settings
  7. Enter the network’s name of your choice
  8. Select Save Settings.
    Cisco DPC3848 3
  9. Select Wireless Security
  10. Enter the password of your choice in the fields Pre-Shared Key (Enter the same password for both networks)
  11. Select Save Settings
    Cisco DPC3848 4

EMTA Arris TG862

  1. Enter the URL 192.168.0.1 in the address bar
    192.168.0.1
  2. Enter admin in the User Name field
  3. Enter password in the Password field
  4. Select Apply.
    Arris TG862 EN 2
  5. Select Basic Setup
  6. Enter the Wireless Network Name (SSID) your want
  7. Enter the password you want in the “Pre-Shared Key” field.
  8. Select Apply
    Arris TG862 EN 3

EMTA Arris TG2472

  1. Enter the URL 192.168.0.1 in the address bar
    192.168.0.1
  2. Enter admin in the "User Name" field
  3. Enter password in the "Password" field
  4. Select Apply.
    Arris TG2472 EN 2
  5. Select Basic Setup
  6. For each of the 2.4 GHz and 5 GHz frequencies, enter the Wireless Network Names (SSIDs) of your choice
  7. For each of the 2.4 GHz and 5 GHz frequencies, enter a password of your choice in the fields Pre-Shared Key
  8. Select Apply
    Arris TG2472 EN 3

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