How do I manage my profile and preferences through My Account?

Here's how to manage your profile and preferences through My Account:

  1. Log in to My Account.
  2. Select Profile Settings (located in the top right corner).
    profilesettings.png
  3. You can now choose from 3 tabs: Profile Settings, Account Management or Sub-Profile Management. See below for what you can do in each tab:
    profilesettingstabs.png

Here's what you can do in the Profile Settings tab:

  • Modify your login and password information.
  • Update your preferred email address and security questions.

Here's what you can do in the Account Management tab:

  • Modify your mailing address.
  • Let us know you're moving.
  • View your account number.

Here's what you can do in the Sub-Profile Management tab:

  • Create sub-profiles for trusted users. (Sub-profiles allow additional users to manage your Cogeco email addresses.)

Don’t have a My Account profile yet? Create one today.

Once you're logged in to My Account, you can manage your profile and preferences by selecting the Profile Settings link, located in the top right corner.

Within the Profile settings section, you can:

  • Modify your login and password information
  • Update your preferred email address and security questions
  • Modify your mailing address
  • Let us know you're moving
  • Create sub-profiles for trusted users

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