How to make a two-line Voice Carry Over (VCO) IP Relay Call?

  • Enter your 10 digit wireline number in "Number to dial" field
  • This number must have three-way conference capability
    • Enter instructions for the operator
    • You can update your profile for VCO service or
    • Let the operator know you are a VCO caller
  • Select the language you would like the call to be placed in (English or French)
  • Click on the "call" button
  • You will be connected to the next available IP Relay operator
  • The Relay operator will call you back at the call-back phone number
  • Dial the number of the person you would like to conference
  • The IP Relay operator will type the hearing caller’s responses on your IP Relay screen
  • You will be able to use your voice directly to your party on the second line

Was this helpful?

Was this helpful?
Heads Up!

You are being redirected to a part of our website that is not adapted to your device.

Continue anyhow

Stay on this site