Where can I find my default network name and Wi-Fi password?

If you are using one of Cogeco’s latest modems (Arris TG3452 or Hitron CODA-4589) please consult the sticker (pictured below) located on the back of the modem. Your default Wi-Fi network name (SSID) and password are located here.

Photo of the sticker located on the back of the modem

For all other modems, the easiest way to find your default network name and Wi-Fi password is within My Account. Just follow these steps:

  1. Log in to My Account.
  2. Select Internet.
  3. Select View my Wi-Fi settings.

Don’t have a My Account profile yet? Create one today.

Good to know: If you’ve changed your network name or password, this change won’t be reflected within My Account. So if you’ve forgotten your modified network name or password, you will need to reset them. To reset your Wi-Fi credentials, follow these steps.

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