A world where you come first

Cogeco values

We are committed to providing you with the innovative services you want and the exceptional customer experience you deserve.

Standout customer service

That means supporting you with local and knowledgeable representatives who are available 24/7 to provide you with technical support.

Self-serve online tools

With online tools like our live chat and My Account, you can easily change your TV channels, manage your appointments, pay bills and more.

Involvement in our community

We actively support and engage with local community groups for events and charitable endeavours, such as United Way.

Local content

With YourTV, we create and provide truly local content.

A world of powerful entertainment.

We continually invest in our network to bring you innovative services.

Ultrafast speeds of up to 1 Gig that let you download, stream, play and surf on multiple devices at the same time.

New Wi-Fi technology and next generation equipment that give you faster speeds and more reliable coverage in your home.

Award-winning online protection with Cogeco Security Go means you can browse, shop and bank worry free.

Flexible TV packages that let you pick your favourite channels and change them every month. So, when a show you love ends, you can easily discover a new one.

4K PVR with smart TV features that bring you personalized recommendations based on the shows and movies you love.

Reliable Home Phone with a full range of calling features & affordable long distance plans so you can stay in touch with your loved ones.

Expanding our network

Hawkesbury: more connected than ever

We believe that everyone should have access to a reliable and powerful connection. That’s why Cogeco has made a significant investment to provide both high-speed Internet as well as its EPICO entertainment service to the community of Hawkesbury and surrounding areas. Find out how this service upgrade will improve the daily lives of thousands of households.

Learn more

We are here when you need us

Let me express for me and my husband (both over 70) our heartfelt thanks for your hard work at this time to keep our electronic connections operational. It makes a lot of difference to our self isolation to be able to keep in touch with friends and family members. Please express to all your staff our thanks for their continuing work under trying circumstances.

Diane and Rod King
Peterborough, ON

I received such good customer service from the representative. She was kind and helpful and came up with the best bundle for my needs.

Samantha Burtenshaw
Cobourg, ON

THANK YOU! You are the BEST customer service person I have ever had the privilege of dealing with in any situation! I hope Cogeco knows the value you bring to their business!

Teresa K-z
Thorold, ON

I have been with Cogeco for over 30 years. In the past I have had some problems, but their technicians have always been able to quickly find solutions to solve them. I have all of the channels that I like, as well as the Super Écran network. I recommend Cogeco to anyone who’s looking for a truly high-quality service. I am now retired and very satisfied with the services that I use daily. I hope that you will be too!

Denis Lacourse
Drummondville, QC

Hi, I felt I should write to thank the technician who came to re-set our TV service today. We were very pleased with his friendly attitude and
impressed with his knowledge. He took the time to properly set up our various remotes as well. It’s employees like him who keep us with Cogeco when other companies come calling.

Brian Stewart
Parry Sound, ON

Cogeco is simply the best!!! Wonderful service person!! Problem fixed within minutes. Thank you Cogeco!!!

Susan Routiffle
Ancaster, Hamilton, ON

Available where technology permits. Customers must meet the minimum system and equipment requirements to reach the advertised speeds. The UltraFibre 1Gig Unlimited package delivers up to 1 Gbps download speed to the home (broadband). Customers will obtain up to 1 Gbps of total download speed through the combination of multiple devices including at least one wired connection (Ethernet) combined with one or multiple wireless connection to Cogeco’s 1 Gig modem. Up to 940 Mbps download speed can be achieved when connecting to one personal Internet device with one wired connection (Ethernet). This award for “Best protection in the World” has been given to F-Secure Internet Security in 2018 from AV-TEST, an independent corporation, in the general public category for their F-Secure Internet Security 2019 service. Cogeco Security and Cogeco Security GO services are an F-Secure Internet Security product. Visit av-test.org for details. Subscription to a Cogeco Home Phone package is required for all long distance plans. Limited to a list of countries predetermined by Cogeco. Additional minutes will be charged per minute, per country. Visit cogeco.ca/phone for details.