Dear Client,

To meet our commitment to providing you with our highest-quality products and services, we will be adjusting your monthly rates. These adjustments are outlined in the chart below and will take effect on November 1, 2019. To check the services you currently subscribe to, please refer to your invoice or log in to My Account.

Residential Rate Adjustments 20191

TV Monthly rate adjustment as of November 1, 2019
My Mix 30, My Mix 31, My Mix 32 + $2.00
Analog Basic, Digital Basic, Basic DTA, Digital Duo, Digital Duo+TVA, Franco, Franco Famille, Passeport, Passeport 7/9/12, Sélectif 15/20/30, My Mix 10, My Mix 11, My Mix 15, My Mix 16, My Mix 20, My Mix 21, Perfect Mix, Ultimate Mix + $4.00
Home phone Monthly rate adjustment as of November 1, 2019
Basic Line, Select Package, Freedom Package + $1.00

Taxes not included. Available where technology permits. The rental of a digital receiver is required to access Digital TV service from Cogeco. Adjusted regular rates are subject tochange in the future. Channels may vary by region. This rate adjustment is not applicable to Cogeco Business Solutions TV and phone rates. 1. Depending on your billing date, you may see some adjustments to reflect these rate changes on your Cogeco statement. If you have opted for a pre-authorized payment via credit card or automatic bank withdrawals, the rate adjustment will go into effect on November 1, 2019.

If you are currently enjoying one of our guaranteed rate promotions, rest assured that your monthly promotional rate will remain unchanged until the end of your promotion period. The adjusted rate will apply only once your promotional period has ended. If you are enjoying one of our guaranteed savings offers, rest assured that your guaranteed savings will remain the same; your regular rate increases but your monthly saving will remain unchanged.

If you have any concerns or would like to cancel or modify your existing package, discuss your options, including saving more with one of our bundles, please feel free to call us at 1-877-776-6636.

Thank you for your loyalty to Cogeco. We look forward to continually providing you with our leading-edge products and services.

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