Select the image that represents your TV interface

• Standard TV
• TiVo

Select your Phone service

Billing and Account: Support

Billing and Account : Support

Business customer? Get support here.

Understanding your bill

See how we’ve redesigned your bill for the better.

 

Your bill, explained in detail.

View

Top trending FAQs

• Most consulted FAQs
• New to Cogeco
• Billing
• My Account
• Moving

Most consulted FAQs New to Cogeco Billing My Account Moving

• Why can't I submit my payment online?
• Where can I find my account balance and when my next payment is due?
• How do I activate My Account and create a username and password?
• Where can I find my account number?
• What options do I have for paying my bill?

• How do I activate My Account and create a username and password?
• Where can I find my account number?
• What options do I have for paying my bill?
• How do I set up pre-authorized payments?

• Why can't I submit my payment online?
• Where can I find my account balance and when my next payment is due?
• What options do I have for paying my bill?
• How do I manage my pre-authorized payment method and information?
• How do I sign up for paperless billing so I can access my bills online?

See all Billing FAQs

• How do I activate My Account and create a username and password?
• How do I sign up for paperless billing so I can access my bills online?

See all My Account FAQs

• How do I change my billing address or let Cogeco know I’m moving?
• What steps do I have to take when I move?
• How many days before my move should I contact Cogeco?

See all Moving FAQs

Manage your bills and account online, easily.

• View your bills
• Check your account balance
• Make a payment
• Change your Mailing address

• Change your method of payment
• Update your user profile
• Get Paperless Billing

Don’t have a My Account login?

Click below to manage all your Cogeco products and services the easy way.

Register for My Account