Support Centre

Online tool

My Account

Securely manage, personalize and get the most out of your Cogeco service.

Sign in to My Account

Outages

Check for outages or upcoming maintenance in your area.

Check status

TV Guide

Search for upcoming programs and get to know your channel lineup with our interactive guide.

Check TV Guide

Make the most of your Cogeco services. Even on the go.

The My Account app is your go-to pocket assistant

Track your Internet usage in real time, manage your account in one place and pay your bills with ease.

Download on the Apple App Store Get it on Google Play

It’s your Wi-Fi. Take control.

Download the Cogeco Wi-Fi app on your mobile devices to manage your Wi-Fi easily.

Download on the Apple App Store Get it on Google Play

The EPICO app is easy to use on all your devices

Watch all your favourite shows and movies when you want, where you want. It’s up to you and at your pace.

Download on the Apple App Store Get it on Google Play

Top solutions

Self-install

Guides to install your Cogeco services and equipment.

Explore self-install

Cogeco Wi-Fi Pods

Guides and tips for installing and using Wi-Fi pods.

Explore Wi-Fi pods

EPICO

Tips about your profile, cloud recordings and other features.

Explore EPICO

Channels and content

How to access your favourite channels, as well as how to order on-demand and Pay-Per-View content.

Explore channels

Tips

 

TV remote programming

Lost your TV remote programming guide? See how to program your remote.

Programming your EPICO remote 

Programming your Standard TV remote 

Programming your TiVo remote 

 

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Closed captioning

Learn how to activate the closed captioning (CC) to display a transcript of the program’s audio.

Activating CC with EPICO 

Activating CC with Standard TV 

Activating CC with TiVo 

 

 

Wi-Fi name and password

Personalize or reset your Wi-Fi name and password.

Changing your Wi-Fi name and password

 

We’re here to help

 

Want to shop over the phone, find a store or manage your services online?

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    From paying bills to modifying TV channels, My Account is your go-to destination.
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