Reported outages

Check for outages

Enter your postal code to see if there’s an outage in your area.

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Quick tip in case of disruptions

If you’re experiencing any service disruptions not listed above or indicated as resolved, try resetting your modem or your receiver.

Good to know: You can reset your TV equipment directly via My Account.

Outages notifications

Get an alert by text

If your mobile phone number is associated with your account, we notify you by text as soon as an outage is detected.


To receive these notifications, contact us to add your mobile phone number to your account.

Contact us

Easy troubleshooting

The following tips can help you fix issues in just a few simple steps.

Are you still experiencing service disruptions after trying to troubleshoot yourself? Please report the issue by contacting us.

Want to shop over the phone, find a store or manage your services online?

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  • Go to My Account
    From paying bills to modifying TV channels, My Account is your go-to destination.
    From paying bills to modifying TV channels, My Account is your go-to destination.
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