Online Productivity

Online Productivity FAQ

  • What are Cogeco Online Productivity Tools?
  • Can I use my application remotely from outside my office?
  • What does “cloud-based” mean?
  • What Browsers can I use to access the Online Productivity Tools marketplace?
  • How can my business benefit from Online Productivity Tools?
  • What do I need to purchase and use Online Productivity Tools?
  • Will my application be automatically upgraded?
  • Why should I buy cloud applications from Cogeco?
  • Why wouldn’t I buy directly from the application provider?
  • How much time does it take to activate an application after completing the purchase?
  • Where do I manage my application, add or remove users, etc.?
  • Can I upgrade or downgrade my application?
  • How can I install Cogeco Security Services?
  • How can I perform a free online virus scan of my computer?
  • How can I get access to Protection Service for Business from F-Secure, included with my High Speed Internet service?
  • What’s the process for installing F-Secure’s Protection Service for Business?
  • How do I sign up for Online Productivity Tools?
  • How do I pay for my order?
  • Is this “cloud stuff” safe?
  • My business is too small for business grade applications; I can just use the consumer version.
  • How do Integration Services differ from standard support included with my Online Productivity Tools?
  • Will there be more applications available soon?
  • Can I transfer an existing domain from my current provider?

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