Planning FAQ

Can I advise you of my upcoming move online?

You can advise us of your upcoming move online in filling out the form “Notify Cogeco of a move“ in My Account.

Enter your new address with postal code and complete the form. One of our customer service representatives will call you to finalize the details and set an appointment for our technician to come to your new home

If Cogeco services are not available at your new address, the form will be considered as a demand to disconnect your services.

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