Planning FAQ

When moving, can I keep my current home phone number?

You can only keep your current number if it is recognized as being part of the city in which you are moving to. For example, we would be unable to transfer a Burlington number to Hamilton.
We will try to transfer your current Cogeco Home Phone number to your new home when possible. Our customer service representatives can also help move your home phone service and current number from another provider to your new home. 

Please note that you should not cancel your phone service with your current provider until after contacting Cogeco. This would prevent us from transferring your current phone number.

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