My invoice FAQ

How do I read my first bill?

After subscribing, your first bill will show fees prorated from the date of activation until your monthly billing date, plus your monthly charges billed one month in advance.

Your services will always be payable one month in advance, as they are rental services, and your invoice will be sent (or mailed/forwarded) following your connection.

Should there be a change to one of your services, your monthly fee will be prorated to the number of days you are subscribed to the new service, and until the next billing cycle.

To help you better understand your first bill, you will find a diagram and additional information on the How to understand my first bill page.


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