Digital, HD and 4K TV FAQ

This section is specific to the regular TV equipment

Change to TiVo Service equipment Not sure of the equipment you have

Is the High-Definition Television (HDTV) service available everywhere?

High-definition (HD) service is not yet available everywhere, but Cogeco is continuously working to expand this service to new areas.

To check for availability in your area, please follow the steps below:


  • Step 1: Go to our How to Order page
  • Step 2: Enter your street/civic number and postal code
  • Step 3: Select your street from the dropdown
  • Step 4: Click Check Availability
  • Step 5: Click Order

This will provide you with the high-definition television packages available in your area.

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Select the type of TV service you have
Digital TV

Digital TV

If you don’t know which type service you have at home, chances are that you’re one of our regular TV service subscribers.

This can be seen as our most accessible type of TV service.

Yes, I have this service!
TiVoMD Service

TiVo® Service

TiVo Service is the newest generation of entertainment service that includes a simple, intuitive user interface and new equipment.

Yes, I have this service!

Still not sure what type of service you have?
Please contact Customer support at 1-800-933-6378.

Check availability in your area

To verify which of our services are available in your area, please enter your house's civic number and postal code.