My Mix Package FAQ

Find the answers to all of your questions about TiVo as well as support videos and helpful user guides

This section is specific to the TiVo® Service equipment

Change to the regular TV equipment Not sure of the equipment you have

How many times can I change the channels in My Mix package?

You can change your channels as many times as you like for the first 30 days. After 30 days have expired, you can change your channels once per month.  


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Digital TV

Digital TV

If you don’t know which type service you have at home, chances are that you’re one of our regular TV service subscribers.

This can be seen as our most accessible type of TV service.

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TiVoMD Service

TiVo® Service

TiVo Service is the newest generation of entertainment service that includes a simple, intuitive user interface and new equipment.

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Please contact Customer support at 1-800-933-6378.