Wi-Fi Equipment FAQ

How do I change my wireless network name (SSID) and password?

To change the password of your wireless network, connect your computer to your wireless modem using an Ethernet cable. Then, open the control panel and change your password.

See the detailed instruction by model:

Modem Cisco DPC3825
Modem Cisco DPC3848
EMTA Arris TG862
EMTA Arris TG2472

Modem Cisco DPC3825

  1. Enter the URL 192.168.0.1 in the address bar
  2. Choose the language, wait for the refresh of the page
  3. Leave the "User Name" and "Password" fields blank
  4. Click on Log in
  5. Click on Wireless
  6. Click on Radio Settings
  7. Enter the network’s name of your choice
  8. Click on Save Settings
  9. Click on Wireless Security
  10. Enter the password of your choice in the fields Pre-Shared Key
  11. Click on Save Settings

Modem Cisco DPC3848

  1. Enter the URL 192.168.0.1 in the address bar
  2. Choose the language, wait for the refresh of the page
  3. Leave the "User Name" and "Password" fields blank
  4. Click on Log in
  5. Click on Wireless
  6. Click on Radio Settings
  7. Enter the network names of your choice
  8. Click on Save Settings
  9. Click on Wireless Security
  10. Enter the password of your choice in the fields Pre-Shared Key (Enter the same password for both networks)
  11. Click on Save Settings

EMTA Arris TG862

  1. Enter the URL 192.168.0.1 in the address bar
  2. Enter admin in the User Name field
  3. Enter password in the Password field
  4. Click Apply to enter the console
  5. Choose Basic Setup
  6. Enter the Wireless Network Name (SSID) of your choice
  7. Enter a password of your choice in the field Pre-Shared Key
  8. Click on Apply

EMTA Arris TG2472

  1. Enter the URL 192.168.0.1 in the address bar
  2. Enter admin in the User Name field
  3. Enter password in the Password field
  4. Click Apply to enter the console
  5. Choose Basic Setup
  6. For each of the 2.4 GHz and 5 GHz frequencies, enter the Wireless Network Names (SSIDs) of your choice
  7. For each of the 2.4 GHz and 5 GHz frequencies, enter a password of your choice in the fields Pre-Shared Key
  8. Click on Apply

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