Winner of the “Highest Customer Service” award in 2015 for a seventh time in nine years.

Great service comes from great people.

Cogeco won the 2015 “Highest Customer Service” awards for field services, storefronts and call centres for the entire North American Telecommunications/TV industry.

This award is of the utmost importance for Cogeco and its employees, as it is given based on the results of a customer satisfaction survey.

Since 1996, SQM Group has been a leading North American research firm for benchmarking, consulting and awarding FCR call center performance. SQM conducts over one million surveys for over 450 leading international call centers on an annual basis.