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Contact Cogeco by Phone

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you may find the answer to your question here
Top 10 asked questions

Subscribe to Cogeco services

For more information about Cogeco services, contact one of our sales consultants, they will happily assist you.

Residential services

1-866-261-4447

7 days a week
7 a.m. to 9 p.m.

Business Solutions

1-877-846-7863

Monday to Friday
9a.m. to 5 p.m.



Billing and General Inquiries

From anywhere in North America.

Residential services

1-800-267-9000

7 days a week
7 a.m. to 9 p.m.

Business Solutions

1-877-846-7863

Monday to Friday
9a.m. to 5 p.m.


Self-Service

 

Obtain your Account Balance

1-888-496-0555

7 days a week
24 hours a day

Order a Pay-Per-View Movie

1-888-496-0555

7 days a week
24 hours a day

Accessibility Challenges?

Message relay service (711)

Allows hearing-impaired and speech-impaired individuals to communicate by phone with
non-impaired people with a relay agent
acting as an intermediary.

  • 711
    from a teletypewriter to a standard phone;
  • 1-800-855-1155
    from a teletypewriter to another teletypewriter;
  • 1-800-855-0511
    from a standard phone to a teletypewriter.

IP Relay service

Allows hearing-impaired and speech-impaired individuals to place and receive text-based relay calls from their personal computer.

  • Register and log-in online at http://iprelay.cogeco.com.
  • To communicate from a standard phone to the computer of a Cogeco IP Relay customer, dial 1-855-308-5160.

More details on Cogeco’s accessibility services

Highest Customer Satisfaction Award For Cogeco call centers

Learn More
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