Channels and Packages - Troubleshooting FAQ
- How can I receive sound in Dolby Digital 5.1?
- What can I do if my channels are having issues playing the audio, or the audio is completely missing?
- Why does it say ‘One Moment Please’ on some (or all) of my channels but the channel never comes in?
- Why do some of my channels say 'Subscription Service'?
- Why is there a double image on one of my channels?
- Why are there black bars around my television picture?
- Why do I see little squares on my screen?
- How do I turn my services back on?
- Why is the screen black on some of my channels?
- Why is there a black screen instead of a sporting program?