Configure your Email FAQ

Why can’t I receive my email?

There may be several reasons why you are not receiving your email.

To send and receive email, the proper server must be identified in your email settings. The server name is:

You can enter your full email address as your user name, including ‘’. or you can use your "login".

Contact technical support for more information on email settings.


Was this information helpful?

Select: Yes, Somewhat, No

Tell us how we can improve this information:

Highest Customer Satisfaction Award For Cogeco call centres

Learn More