General Questions FAQ

How do I reset my Wireless Modem to its Default configuration?

To go back to your wireless modem’s original settings, insert a pin or paper clip into the reset hole on the back of the modem. Hold the button down for 30 seconds, and then release it. Your modem will reset automatically within 15 minutes.

Refer to the pictures below to locate the reset button.

  • If you have an Arris wireless modem:
    Image tutorial

If you have a Cisco wireless modem:
Image tutorial




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