Appointment FAQ

Do I move my Cogeco equipment (modems, HD PVR, etc.) to my new home myself?

Bring all Cogeco equipment with you to your new home. It will be reconnected and tested by our technician during your installation appointment. If you have a phone modem that is locked in place please call our customer service department. We will send you a package and a key so you can unlock the device. You can return the key to Cogeco via Canada post. 

Was this information helpful?

Select: Yes, Somewhat, No

Tell us how we can improve this information:

“Highest Customer Satisfaction” award

Learn More
Check availability in your area

To verify which of our services are available in your area, please enter your house's civic number and postal code.