Password FAQ

How do I set up and manage my email addresses?

To create, edit or delete usernames and passwords for your Webmail addresses included with your Internet package, follow these steps:

  1. Open a My Account session
  2. Under the "Email address management" tab (located in the right sidebar of the "Overview" menu), you can:
    • Configure a username and email address
    • Modify a password
    • Create and edit additional usernames
    • Create additional email addresses
    • Delete usernames (the email addresses associated with these usernames will also be deleted automatically)
    • Link usernames to email addresses

For security reasons, you need to contact Cogeco technical support if you want to change the username associated with your primary email address.

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