Order and Subscribe FAQ

This section is specific to the regular TV equipment

Change to TiVo Service equipment Not sure of the equipment you have
Your i-Guide in HD

What does the check mark that appears next to some of the titles of Video On Demand mean?

A check mark identifies any videos that have been selected for viewing within the last 24 or 48 hours.

To resume playing where you left off, please follow the steps below:

  • Step 1: Select the video you would like to watch.
  • Step 2: Select the Resume watching option in the info window.

Note: You can resume watching a program as often as you like without being charged again, as it is available in the My rentals section of VOD.

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Select the type of TV service you have
Digital TV

Digital TV

If you don’t know which type service you have at home, chances are that you’re one of our regular TV service subscribers.

This can be seen as our most accessible type of TV service.

Yes, I have this service!
TiVoMD Service

TiVo® Service

TiVo Service is the newest generation of entertainment service that includes a simple, intuitive user interface and new equipment.

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Still not sure what type of service you have?
Please contact Customer support at 1-800-933-6378.