Specialty On Demand Services FAQ

This section is specific to the regular TV equipment

Change to TiVo Service equipment Not sure of the equipment you have

What equipment do I need to access Super Écran On Demand?

In order to receive Super Ecran on Demand along with your Super Ecran subscription, you will need a digital cable receiver.

It is crucial that the digital cable receiver is the first piece of equipment hooked up to your cable.

If any other piece of equipment (VCR, DVD player, gaming console, etc.) is hooked up between the cable outlet in the wall and the digital cable receiver, you will not be able to access the service.

Correct configuration of your equipment :

  • Cable outlet to
  • Digital receiver to
  • VCR /DVD/game system to
  • Television

Was this information helpful?

Select: Yes, Somewhat, No

Tell us how we can improve this information:

“Highest Customer Satisfaction” award

Learn More
Select the type of TV service you have
Digital TV

Digital TV

If you don’t know which type service you have at home, chances are that you’re one of our regular TV service subscribers.

This can be seen as our most accessible type of TV service.

Yes, I have this service!
TiVoMD Service

TiVo® Service

TiVo Service is the newest generation of entertainment service that includes a simple, intuitive user interface and new equipment.

Yes, I have this service!

Still not sure what type of service you have?
Please contact Customer support at 1-800-933-6378.

Check availability in your area

To verify which of our services are available in your area, please enter your house's civic number and postal code.