Cogeco Business Solutions
Stay connected, even out of the office.
Improve collaboration and increase productivity by giving your employees remote access to their phone systems. They can even be reached via their office numbers when they’re out and about, so they really can work from anywhere.
A user-friendly portal
Designed to simplify how you manage your business, our customer portal allows you to control the configuration of your phone system, as well as manage calls and contacts with ease.
The portal lets you:
- Access your call history
- Create and import contacts
- Control routing of calls
- Manage your mailboxes and calling features
Advanced features (hunt groups management, monitoring of iACD, etc.) are also available.
A phone system as portable as your business.
Hosted PBX Unified Desktop and Mobile:With your mobile phone connected to your office number, working remotely has never been easier. Hosted PBX Unified Meeting:A fully integrated solution that makes collaboration and video conferencing simple on both mobile devices and computers. Hosted PBX Unified Messaging:A service that allows you to access and manage your voicemail messages and faxes from anywhere, by email or phone.
Advanced applications to help your business thrive
- Preserve and manage a large volume of business information with Call Recording. Plus, the integrated dashboard makes data analysis effortless.
- It’s easy to stay connected with the Hosted PBX audio conferencing feature. Host hundreds of attendees with no restrictions.
- With our Premium attendant feature and automated receptionist service, it’s like having your own personal assistant, designed to adapt to various department needs.
- Deliver a better customer service experience with integrated Automatic Call Distribution (iACD), which allows you to build a small agent contact centre.