Cogeco Business Solutions
Stay connected, even out of the office.
Improve collaboration and increase productivity by giving your employees remote access to their phone systems. They can even be reached via their office numbers when they’re out and about, so they really can work from anywhere.
A user-friendly portal
Designed to simplify how you manage your business, our customer portal allows you to control the configuration of your phone system, as well as manage calls and contacts with ease.
The portal lets you:
- Access your call history
- Create and import contacts
- Control routing of calls
- Manage your mailboxes and calling features
Advanced features (hunt groups management, monitoring of iACD, etc.) are also available.
A phone system as portable as your business.
Hosted PBX Unified Desktop and Mobile:With your mobile phone connected to your office number, working remotely has never been easier. Hosted PBX Unified Meeting:A fully integrated solution that makes collaboration and video conferencing simple on both mobile devices and computers. Hosted PBX Unified Messaging:A service that allows you to access and manage your voicemail messages and faxes from anywhere, by email or phone.
Advanced applications to help your business thrive
- Preserve and manage a large volume of business information with Call Recording. Plus, the integrated dashboard makes data analysis effortless.
- It’s easy to stay connected with the Hosted PBX audio conferencing feature. Host hundreds of attendees with no restrictions.
- With our Premium attendant feature and automated receptionist service, it’s like having your own personal assistant, designed to adapt to various department needs.
- Deliver a better customer service experience with integrated Automatic Call Distribution (iACD), which allows you to build a small agent contact centre.
Choose from a variety of IP phones and other premium equipment.
Polycom VVX 501 Business Media Phone
Designed for environments that require unified communications, this simple-to-use device has a touchscreen to improve productivity.
Yealink SIP-46S Executive IP Phone
Featuring HD voice quality, a high-resolution display and enhanced call-handling capabilities.
Yealink T23G IP Phone
An intuitive user interface and enhanced functionality for easy and efficient interaction.
Yealink W52P IP DECT Phone
Combines the benefits of wireless communication with rich business features.
Polycom Soundstation IP 6000 – Conferencing Speaker Phone
Enhanced Clarity Technology for a better conference calling experience.
Polycom VVX Colour Expansion Module (Sidecar) – high-performance attendant console
Simple user interface and advanced call-handling capabilities.
Yealink EXP40 LCD Expansion Module – high-performance attendant console
A large and user-friendly liquid crystal display interface and 20 physical, dual-colour LED keys.
Yealink CP920 – IP Conference phone
The perfect choice for small and medium-sized conference rooms.
Jabra PRO™ 920 Wireless DECT Headset
The essential features of a wireless headset in a simple design, with excellent sound quality.
VoIP 9-1-1 Service features may differ from traditional wireline 9-1-1 services. Visit https://www.cogeco.ca/en/business/phone/911 for more information.
Internet download and upload speeds may vary with Internet traffic, servers and other factors. Cogeco reserves the right to take any actions deemed appropriate should there be any improper or abusive Internet use, as set out on the general terms of service and the Acceptable Use Policy (“AUP”). Business Ultimate from Cogeco Business High Speed Internet service is available where technology permits. If unavailable, an alternative package will be offered. All provided equipment (including rented phone sets) remains Cogeco’s property. Equipment that is not provided or sold by Cogeco should not be connected to Cogeco’s service.