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Cogeco Business Solutions
Stay connected, even out of the office.
Improve collaboration and increase productivity by giving your employees remote access to their phone systems. They can even be reached via their office numbers when they’re out and about, so they really can work from anywhere.
Unified communications
A user-friendly portal
Designed to simplify how you manage your business, our customer portal allows you to control the configuration of your phone system, as well as manage calls and contacts with ease.
The portal lets you:
- Access your call history
- Create and import contacts
- Control routing of calls
- Manage your mailboxes and calling features
Advanced features (hunt groups management, monitoring of iACD, etc.) are also available.
Unified communications
A phone system as portable as your business.
Managed Telephony Unified Desktop and Mobile: With your mobile phone connected to your office number, working remotely has never been easier.Managed Telephony Unified Meeting: A fully integrated solution that makes collaboration and video conferencing simple on both mobile devices and computers.Managed Telephony Unified Messaging: A service that allows you to access and manage your voicemail messages and faxes from anywhere, by email or phone.
Advanced applications to help your business thrive
- Preserve and manage a large volume of business information with Call Recording. Plus, the integrated dashboard makes data analysis effortless.
- It’s easy to stay connected with the Managed Telephony audio conferencing feature. Host hundreds of attendees with no restrictions.
- With our Premium attendant feature and automated receptionist service, it’s like having your own personal assistant, designed to adapt to various department needs.
- Deliver a better customer service experience with integrated Automatic Call Distribution (iACD), which allows you to build a small agent contact centre.
This all-in-one phone service allows you to:
Work from anywhere
Maximize opportunities while staying in touch with customers and internal teams, thanks to our unified communications services.
Reduce costs
There are no upfront costs for hardware, and no ongoing maintenance charges.
Achieve full scalability
Whether you’re adding or removing users, it’s easy to adapt the system to your needs.
Benefit from high reliability
To give you the best quality of service, we don’t use public Internet for our voice solutions, but rather our own private network.
Maintain and upgrade your phone system easily
This phone system is straightforward to maintain, with no IT support or training necessary. Plus, system upgrades and adding new features are done at no extra charge.
Improve your responsiveness
You can activate the features you need to better serve your customers, whenever you see fit.
Here’s what’s included:
Over 40 advanced calling features
Increase the productivity of your workforce with a wide variety of calling features, from auto attendant to hunt groups.
See the full list of features
Unlimited calls to Canada and the United States
Make long distance calls to anywhere in Canada and the United States, including Alaska and Hawaii, without counting minutes.
Need Internet service too?
Choose a Managed Telephony package with our Business UltraFibre 80 unlimited Internet service included. Speed upgrades are also available.
