Management Team

  • Frédéric Perron

    President

    Frédéric Perron

    President

    Frédéric Perron joined Cogeco in September 2020 as President of Cogeco Connexion, the Canadian broadband unit of Cogeco Communications. Frédéric has more than 20 years of managerial experience at leading international telecommunications and financial services companies such as T-Mobile, Vodafone and Capital One. 

    He has a proven track record in marketing, sales, customer service, operations, eCommerce, product development and IT. Before joining Cogeco, Frédéric held the role of Chief Commercial Officer of a team of 3000 employees at T-Mobile Poland, serving 7 million customers. 

    Earlier in his career, he was Senior Vice-President at Rogers Communications, where he worked in both cable and wireless services. He also ran different businesses for Vodafone in the United Kingdom (UK) and the Czech Republic, for T-Mobile in the UK, and for Capital One in Canada and the UK. Frédéric holds a bachelor of commerce degree from McGill University and a master’s in management from Queen’s University.

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  • Nancy Audette

    Vice President and General Manager, Consumer

    Nancy Audette

    Vice President and General Manager, Consumer

    Nancy Audette has more than 25 years of experience in Québec and internationally. She previously served as Vice-President and General Manager of Fido Mobile for all of Canada.

    She has also held senior management and executive roles in sales, marketing and operations in several companies, including TC (Transcontinental) Media, Rogers and Microcell. Her expertise in telecommunications was also put to good use internationally for several years, specifically in Brazil, the Czech Republic and Morocco, with companies such as TIW.

    She joined Cogeco in 2021, as Vice-President and General Manager for the Québec region.

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  • Michel Blais

    Vice President, Network, Operations & Technology Delivery

    Michel Blais

    Vice President, Network, Operations & Technology Delivery

    Michel Blais has more than 30 years of experience in the telecommunications industry. He has worked in various companies and has held several management positions, first in engineering and then in operations. He joined Cogeco in 2007 and has held several different roles.

    Since 2019, he has led the Technology Operations department, including IT, operations and network management. Michel holds a bachelor’s degree in unified engineering from Université du Québec à Chicoutimi and an MBA from McGill University and HEC Montréal business school.

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  • Caroline Dignard

    Legal Affairs and Chief Privacy Officer

    Caroline Dignard

    Legal Affairs and Chief Privacy Officer

    Caroline Dignard has more than 30 years of legal expertise, including more than two decades in the telecommunications industry. In 2003, she joined Cogeco, where she held several roles before being appointed Vice-President of Legal Affairs for Cogeco Connexion in 2013.

    Prior to working in corporate legal departments, Caroline practised with law firms in various domains such as criminal, real estate, corporate, commercial and environmental law. She was also co-leader of the Cogeco Women's Network for several years. In 2017, Cogeco Connexion’s Legal department was awarded the Best Canadian Legal Department Award at the International Legal Alliance Summit & Awards in New York.

    Caroline is a law graduate of Université de Montréal, a member of the Québec Bar and holds an executive MBA from McGill University and HEC Montréal business school.

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  • Marie-Pascale Gagnon

    Head of Human Resources

    Marie-Pascale Gagnon

    Head of Human Resources

    Marie-Pascale Gagnon has more than 25 years of experience in human resources, including 15 years of executive experience in various countries and industries. She has worked as head of human resources for many companies. In West Africa, at Kinross Gold, she developed the HR strategy and implemented HR execution plans for the entire African region.

    She worked at Rio Tinto for 12 years in a variety of regional, national and international roles, gaining expertise in strategic planning, organizational effectiveness and development, performance and talent management, and labour relations and global HR transformation.

    Marie-Pascale holds bachelor’s and master's degrees in industrial relations from Université de Montréal.

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  • John Hargrave

    Vice President, Products

    John Hargrave

    Vice President, Products

    John Hargrave brings some 20 years of product and software development and professional services experience to Cogeco, including expertise in software and hardware architectures for video and high-speed networks.

    Before joining Cogeco, John was the Chief Operating Officer for zone·tv, where he was responsible for product management, engineering, content operations and professional services.

    John has also served in executive capacities at Ericsson Inc. and Microsoft Corp. John has a BA in political science from Western University and a diploma in technology from the British Columbia Institute of Technology, Vancouver.

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  • Johanne Hinse

    Vice President, Regional Growth and Business Development

    Johanne Hinse

    Vice President, Regional Growth and Business Development

    Johanne Hinse has more than 35 years of experience in the telecommunications industry. She has held various management positions during her career, first with Bell Canada and then with Cogeco for more than 25 years. At Cogeco Connexion, Johanne has risen through the ranks, holding several senior management and vice-presidential roles.

    Since 2018, she has served as Vice-President, Programming and Community Relations, at the Canadian level.

    Johanne holds a bachelor’s degree in administration from Université du Québec à Trois-Rivières and a corporate directors certificate (ASC). She also sits on several boards of directors.

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  • Jacques Royer

    Vice President, Finance & Business Performance

    Jacques Royer

    Vice President, Finance & Business Performance

    Jacques Royer is a seasoned executive with more than 30 years of experience in the telecom industry (over 20 years), consulting and investment banking. His expertise includes building and developing operational and corporate strategies with a proven track record in delivering tangible financial results.

    Jacques joined Cogeco in 2012 and has held the role of Vice-President,  Finance, at Cogeco Connexion since 2016. He holds bachelor’s and master’s degrees in engineering as well as an MBA from McGill University.

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  • Matt Wickham

    Vice President and General Manager, Customer Experience and B2B

    Matt Wickham

    Vice President and General Manager, Customer Experience and B2B

    Since August 2020, Matt Wickham has been Vice- President and General Manager for Ontario, which comprises two-thirds of Cogeco Connexion’s business in Canada. Matt leads a team of more than 800 dedicated customer service, marketing and sales professionals, all passionately focused on delivering exceptional service to customers in the communities Cogeco serves.

    Prior to joining Cogeco, Matt held several senior roles in other telecom companies, with expertise in retail, business transformation and customer service. Matt attended York University and has held advisory board positions in both the telecom and non-profit sectors.

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