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Our unlimited Internet packages

Most popular
UltraFibre 1Gig Unlimited
Do everything. All at once.

Up to 1 Gig download speed
Wi-Fi modem included

UltraFibre 360 Unlimited
Work, stream and game

Up to 360 Mbps download speed
Wi-Fi modem included

UltraFibre 180 Unlimited
Work from home and stream

Up to 180 Mbps download speed
Wi-Fi modem included

UltraFibre 90 Unlimited
Browse, check email and social media

Up to 90 Mbps download speed
Wi-Fi modem included

UltraFibre 60 Unlimited
Check email and social media

Up to 60 Mbps download speed
Wi-Fi modem included

Not finding what you’re looking for? Check out our friends at oxio.

They offer reliable Internet with a 100% digital experience, no term contracts and no price hikes. 

Starting at
$
20
/month
Download speed up to 15 Mbps

All our packages include:

Advanced Wi-Fi 6 technology

Get a strong connection in every corner of your home on every device.

Discover our Wi-Fi

An intuitive Wi-Fi app

Make it simple to control and manage your network with the Cogeco Wi-Fi app.

See our app

Enhanced security

Take your online security to the next level with Cogeco Security, powered by F-Secure.

Upgrade your security

Reliable Internet. You can count on it.

When you need to be online, you need a dependable connection. And that’s exactly what you get with Cogeco.

Dependable connection

Get a reliable connection powered by our fibre-optic network to give you the speed you need.

Unlimited plans

Choose from unlimited plans with fast speeds of up to 1 Gbps to connect everyone and multi devices at the same time.

Support from 100% local reps

We live and work in your community, and we’re here to support you, the way you want it—on the phone, over chat or in person at our stores.

Shop online and save

Find your perfect plan right here on cogeco.ca and subscribe online for the best price.

Your questions about Internet, answered

The Cogeco Wi-Fi app is an easy-to-use app that lets you set up and monitor your Cogeco Wi-Fi network from your mobile device. You can check your network health at a glance, see who’s logged in throughout your home, manage your network name (SSID) and passwords, and even improve your online experience with features such as threat protection and ad blocking.

Note: The app is only compatible with Cogeco Wi-Fi Pods, extenders and certain modem models. If you need to use the app to set up your modem, this will be covered in your modem’s setup instructions. If you want to order Cogeco Wi-Fi Pods or extenders, please contact customer service.

Where can I get the Cogeco Wi-Fi app?

The Cogeco Wi-Fi app is available for free on the iOS App Store and Google Play Store.

Note: The Cogeco Wi-Fi app is made by Plume, which has a similar app called HomePass, but you must be using the Cogeco Wi-Fi app for it to work with your Cogeco service.

How do I sign in?

When prompted to sign in, enter your Cogeco My Account username and password.

Don’t have a My Account profile yet? Register here.

What can I do with the app?

The app is separated into a few main sections that you can select from the bottom of the screen: Home, People & Devices and Menu & Settings.

Home

The home screen is a one-stop shop to monitor your network. It’s separated into sections, and you can change the order of those sections by selecting Personalize layout at the bottom of the screen.

People & Devices

People & Devices is where you set up profiles for the people in your home and manage connected devices.

Menu & Settings

Menu & Settings is a central place to view all of the settings for different features. Most of these settings can also be found where you manage your features on the Home or People & Devices screens.

You can also select FAQs to view our support articles on Wi-Fi and the app, or select Call us to speak with a local rep.

Webmail is offered free of charge to all Cogeco Internet customers. It's easy to set up, use, and it lets you:

  • Access your emails securely whenever you want, with any device that's connected to the Internet.
  • Store up to 1 GB of data if you're a residential customer, or up to 2 GB if you're a business customer.
  • Create folders to organize your emails.
  • Save your contacts in an address book with all the features you need (e.g. creating customized distribution lists, importing or exporting contacts, finding all the info about a specific contact quickly and easily, and saving the history of email exchanges).
  • Transfer your emails to the address of your choice, automatically.

How do I access Cogeco Webmail?

You can access Webmail by clicking the envelope icon located on almost every cogeco.ca page in the top-right corner.

If you’re subscribed to Cogeco Internet, you can install Cogeco Security on 2 devices for free. See below for details.

Installing Cogeco Security on a computer

  1. Log in to My Account in a browser.
  2. Select Cogeco Security from the side menu.
  3. Select Manage my licences.
  4. Select Add device.

    • If you’ve already used your 2 free licences, you can select a device to release its licence so that you can apply it to this one, or return to the Cogeco Security page on My Account and select Subscribe for unlimited licences. Learn more about upgrading to Cogeco Security+.
  5. Select My Device and Continue.


  6. Select Download for Mac or Download for PC to download the installer file.
  7. Open the installer and follow the prompts.
  8. When the installation is complete, Cogeco Security will open. Log in with your My Account username and password.
  9. Select Continue if you’re setting up protection for your own device, or select Installing for a child.

Installing Cogeco Security on a mobile device

  1. Open the App Store or Google Play, search for “Cogeco Security”, and proceed with the installation (see Cogeco Security on the App Store or Cogeco Security on Google Play).
  2. Read and confirm the terms and policies and select Continue (iOS) or ACCEPT AND CONTINUE (Android).
    CS User Agreements EN.png

  3. Enter your My Account username and password and select Sign in.
  4. If you’ve already used your 2 free licences, you’ll be given the option to release one so that you can apply it to another device. Select Release license, choose a device and select Release. You can also upgrade to Cogeco Security+ for unlimited licences. Learn more about upgrading to Cogeco Security+.
    CS Release Licences EN.png

  5. Select Continue if you’re setting up protection for your own device, or select Installing for a child.
    CS Setup EN.png
  6. Select Allow to receive push notifications on your device.

Your device is now protected. For the best protection, we also recommend setting up Safe Browsing. Learn more about setting up Safe Browsing on your device.

You can view your Internet usage from the last 3 months in My Account on the app or in a browser. Here’s how:

Viewing your usage on the app

  1. Open the My Account app and log in (download the app from Google Play or the App Store, or scan the QR code below).
    My_Account_QR_2_-_EN.png
  2. Select the Services tab.
  3. Select your Internet package.
  4. Select a billing period to view under Data usage history.

Viewing your usage in a browser

  1. Log in to My Account.
  2. Select Services from the side menu.
  3. Select Internet from the top menu.

If you don’t have a My Account profile yet, register here.

About monthly Internet usage caps and additional costs for going over

Some of our Internet packages have a monthly data limit. If this applies to your package, an additional fee will be applied for each gigabyte (GB) you use over the limit.

Learn about ways to reduce your usage.

Usage notifications

To help you manage your Internet usage, Cogeco sends automatic emails when you reach 75%, 90% and 100% of your monthly bandwidth limit. By default these notifications will be sent to your primary Cogeco email address, but you can select a different address by contacting customer service.

Good to know: The term “Internet usage” refers to the amount of data your computer sends and receives over the Internet. Data is measured in megabytes (MB) or gigabytes (GB).

To manage your Wi-Fi network name and password, please select your model below. These helpful articles will cover how to find your modem’s default network name and password, how to customize or update them, and how to reset the password if you’ve forgotten it.

Note: If you're using Cogeco Wi-Fi Pods or extenders, the network name and password will be managed through the Cogeco Wi-Fi app (residential) or the Cogeco Business Wi-Fi app (business) instead.

WiFiPod.pngAdtran-Extender.png

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ARRIS TG2472

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ARRIS TG3452

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Hitron CODA-4589

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Cisco DPC3848 or other model

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Sagemcom F@st 3896 or Adran 854

With the F@st 3896 modem or Adtran 854 router, your network will be managed through the Cogeco Wi-Fi app (residential) or the Cogeco Business Wi-Fi app (business).

Note: If your modem model is not listed, please follow the steps in the Cisco DPC3848 article to find your default network name and password, or to reset them to defaults if you've forgotten them.

As of November 15th, 2024, there will be a Canada Post service disruption that will impact equipment delivery and paper bills. Please see below for how it may impact you and select a topic for more detail.

Self-Installation

Self-installation will still be available and orders will not be delayed. Our technicians will be delivering your equipment.

Note: If a technician already delivered your equipment but you receive it again after the strike ends, please refuse the order or return it to us if it was delivered.

Equipment Swaps

If your equipment needs to be swapped for a technical issue, we’ll send out a technician to deliver your new equipment and take the old one.

Note: If a technician already delivered your equipment but you receive it again after the strike ends, please refuse the order or return it to us if it was delivered.

Equipment Returns

Since we’re not sure how long the strike will last, please hold onto your equipment for now. You won’t be charged for the unreturned equipment during this delay and we’ll make new arrangements when Canada Post service is restored.

Bills and payments

Paper bills and payments you send us through the mail will not be delivered until the strike ends. Keep in mind that you can always view your bills or send us payments directly through My Account as well.

Note: You can also sign up for eBilling or pre-authorized payments so you don’t have to worry about paper bills. Learn more about other ways to pay your bill.

Other Communications

If you don’t have a My Account profile or an email address on file, there may be delays in receiving important updates, such as notifications about certain TV channels being discontinued by their providers. We recommend subscribing to My Account to receive updates and notifications directly.

Want to shop over the phone, find a store or manage your services online?

Speak with an agent

We’re here to help you and suggest products and services, promotions and answer questions.

1-866-261-4447

Find a Cogeco store

Do you prefer shopping in person? We’re happy to serve you at your local Cogeco store.

Locate your nearest store

Sign up for updates

Never miss an offer and keep up to date on the latest product updates from Cogeco.

General restrictions and legal information

Limited time offer. Restricted to new customers and former customers who cancelled all of their services more than 6 months ago.

Our network combines optical fibre and coaxial cable. Available where technology permits. For personal and residential purposes only. Visit cogeco.ca for details. Photos are for illustrative purposes only.

INSTALLATION AND ACTIVATION

An activation fee of $20 will be charged for activation of service.

A fee of $130 per technician visit for a standard professional installation will apply. Supplementary installation fees may apply for additional work requested. Pre-authorized debit or credit card payment and service bundling on a single invoice may be required.

A termination fee of up to $75 per service will be charged to customers who cancel their services before the end of the offer period. Termination fees not applicable in Quebec.

Sign up today at www.hayu.com/cogeco

Internet

Additional charges will apply for exceeding the monthly data transfer capacity (GB) allowed for each specific Cogeco Internet package. See details. Download and upload speeds can vary with Internet traffic, remote peers, the customer’s network configuration, the use of wireless equipment and other factors. See details. All Internet packages include 2 free installations of Cogeco Security services for desktop and/or laptop computers. Cogeco Security GO with unlimited installations for computers, tablets and wireless devices is available at a regular price of $5.99/month. See details. Wi-Fi hotspots provide free and unlimited Internet access to Cogeco subscribers and limited access to non-Cogeco subscribers. See details. ULTRAFIBRE®

Wi-Fi Pods and Wi-Fi extenders require a subscription to an UltraFibre 40 Internet package or higher.

UltraFibre 1 Gig Unlimited : Up to 1 Gbps of total download speed through the combination of multiple devices including at least one wired connection (Ethernet) combined with one or multiple wireless connections to Cogeco’s 1 Gig modem. Up to 940 Mbps download speed can be achieved when connecting to one personal Internet device with one wired connection (Ethernet).

EPICO

Cogeco EPICO service provides combined access to Cogeco TV and Internet services with a subscription to Cogeco TV, an EPICO 4K Box and a minimum subscription to the UltraFibre 60 Unlimited Internet package with a Wi-Fi modem.

Download speed, upload speed, signal and picture quality can vary depending on various factors.

Channel availability may vary by region. Selected TV channels can only be modified once every 30 days. The channel lists for the pre-selected packages cannot be modified. Additional fees may apply for some channels and some channels may count for several choices. Viewing content (live or recorded) is restricted to Canada.

Channel availability for the Restart and Just Missed features may vary according to the content rights and viewing restrictions.

A separate subscription to Netflix® is required.

The EPICO app provides access to the TV channels included in the EPICO package to which the customer is subscribed. Some channels included in the EPICO package may not be available to watch out-of-home due to content rights restrictions. Viewing content is restricted to Canada.

On Demand requires a subscription to the TV package containing the associated digital channel. Purchased movies remain available as long as the customer is subscribed to the Cogeco EPICO service and as long as the title remains available in the On Demand library. Rented movies are available for the duration indicated on the screen.

Beginning November 27th, 2024, all recordings are available for a maximum of 90 days or until the termination of your EPICO service, whichever comes first. By default, older recordings will be automatically removed to match the number of hours in your block. Additional blocks of recording hours may be available to add with certain EPICO packages (up to unlimited recording capacity).

An EPICO package including an EPICO 4K Cloud PVR is required to download and view TV recordings in and out-of-home.

One EPICO 4K Cloud PVR per TV set. Each additional EPICO 4K Box or EPICO 4K Cloud PVR is available at $7 per month.

Télévision

Cogeco TV service requires the rental of an HD digital receiver with a minimum subscription to the Basic Channels package. Channel availability may vary by region. TV packages and selected channels can only be modified once every 30 days. Additional fees may apply for some channels and some channels may count for many choices. The channel lists of the pre-selected packages cannot be modified. Cogeco On Demand requires a subscription to the TV package containing the associated digital channels. Requirements to watch 4K: (i) a 4K TV and 4K receiver, (ii) a subscription to the SD/HD channels corresponding to the 4K channels. 4K not available with all channels.

Access to the mobile apps requires a subscription to the TV package containing the associated digital channel. The content viewed on mobile apps requires bandwidth, which is included in the customer's Internet or cellular data package. Additional usage fees may apply if the customer exceeds the monthly data transfer capacity (GB) included in his package. Viewing content is restricted to Canada.

TiVo service from Cogeco requires: (i) the rental of a TiVo receiver, (ii) a Wi-Fi modem, and (iii) a subscription to Cogeco Internet and (iv) a TV package. Each additional TV set combined with a TiVo PVR requires the rental of a TiVo HD receiver. Installation charges may apply for additional outlets. Data traffic consumed between the TiVo boxes and the Internet to supply programming information counts towards customer’s Internet usage. Additional usage fees may apply if the customer exceeds the monthly data transfer capacity (GB) included in the package. Viewing content is restricted to Canada. TiVo®. Apple®. YouTube®.

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Home Phone

Phone equipment must stay at the same address where it was initially installed in order to allow 911 to associate the call with the correct address in the event of an emergency.

Home Phone equipment

New generation Phone Equipment does not include an external backup battery. Batteries can be purchased separately for certain models (Hitron CODA-4589 and Arris TG3452G) while supplies last. Sagemcom (F@ST3896) equipment does not include a backup battery. See details

Subscription to a Cogeco Home Phone package is required for all long distance plans. Limited to a list of countries predetermined by Cogeco. Additional minutes will be charged at the then current rate, per minute per country, applicable for the remainder of the month.See details. A fee of $0.95 per call for the use of the directory assistance (411) may apply, depending on the phone package.

Since November 30, 2023, people across Canada can call and text 9-8-8, a new three-digit service, for help with mental health and suicide prevention. 9-8-8 is free for anyone in Canada who is thinking about suicide, in emotional distress, or who is worried about someone they know.

New Residential Home
  • Limited-time offer. Some additional fees and conditions apply. Available only to residential Cogeco customers at their newly built residence in specific new construction areas. This offer is limited to new customers. At the end of the offer period, the advertised savings will no longer apply and the then current regular prices will apply. Prices may vary based on the packages available during the offer period. Regular prices may change at any time, but the amount of the savings per month will remain for the duration of the offer period.

  • Available where technology permits. For personal and residential use only. Visit cogeco.ca for details.

Pay Smart Contest Legal Notice

*NO PURCHASE NECESSARY. Sponsor: Cogeco Connexion Inc. For QC and ON, legal, adult residents only. Contest runs from 2024-11-01 to 2025-01-31. Monthly entry deadlines apply. All entries to be rec’d by Closing Date. Mandatory skill-testing QN. 3 monthly draws. 14 Prizes per draw to be won, all a credit to winner’s Cogeco account: 1 x $1,500 CR; 3 x $500 CR; 10 x $100 CR. Cogeco’s Terms and Conditions apply to customer accounts and supersede Contest Rules. LIMITS: MAXIMUM ONE ENTRY/PERSON; ONE PRIZE/PERSON. Odds of winning depend on valid Entries rec’d by each Entry Deadline, and decrease as Prizes are awarded in each draw. Made independently from any social media. Official rules, restrictions and full details are available here.