Need help with your Home Phone service?

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My Account

Log in or create a profile to manage your services easily, including phone usage.

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Outages

Check for outages or upcoming maintenance in your area.

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Top solutions

Voicemail

Learn how to set up your Cogeco voicemail and how it works.

Learn more

IP Relay

See how to register for IP Relay service and how to benefit from all its features.

Learn more

Long distance calling

Learn how to make long distance calls, and how to see a log of your calls.

Learn more

Call blocking

Learn how to block calls from certain numbers and how to deal with fraudulent calls.

Learn more

Tips

 

Reset your phone equipment (EMTA)

Learn how to reset your modem in case of phone connection problems.

How to reset your modem

 

 

Remote voicemail access

Learn the 3 ways you can access your Cogeco voicemail, such as by dialing 22# from your home phone.

How to access your voicemail remotely

 

Call forwarding

To activate call forwarding from your home phone, dial *72 followed by the 10-digit number you want to forward your calls to.

Learn more about call forwarding

 

Want to shop over the phone, manage your services or find a store?

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    We’re here 7 days a week to suggest products and services, promotions and answer questions.
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    Do you prefer shopping in person? We’re happy to serve you at your local Cogeco store.
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  • Go to My Account
    From paying bills to modifying TV channels, My Account is your go-to destination.
    From paying bills to modifying TV channels, My Account is your go-to destination.
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