Cogeco Security+ When you’re connected, you’re protected.

If you’re subscribed to Cogeco Internet, you can install Cogeco Security on 2 devices for free. See below for details.

Installing Cogeco Security on a computer

1. Log in to My Account in a browser.
   
   • Don’t have a My Account profile yet? Register here.
2. Select Internet security from the side menu.
3. Select Manage my devices.
4. Select Add device.
   
   
   • If you’ve already used your 2 free licences, you can select a device to release its licence so that you can apply it to this one, or return to the Internet security page on My Account and select Subscribe for unlimited licences. Learn more about upgrading to CS+.
5. Select My Device and Continue.
   
   
   
6. Select Download for Mac or Download for PC to download the installer file.
7. Open the installer and follow the prompts.
8. When the installation is complete, Cogeco Security will open. Log in with your My Account username and password.
9. Select Continue if you’re setting up protection for your own device, or select Installing for a child.
   
   • If you select Installing for a child, you’ll be prompted to add a profile name and age group, and set up some Family Rules. Learn more about Family Rules settings.

Installing Cogeco Security on a mobile device

1. Open the App Store or Google Play, search for “Cogeco Security”, and proceed with the installation (see Cogeco Security on the App Store or Cogeco Security on Google Play).
2. Read and confirm the terms and policies and select Continue (iOS) or ACCEPT AND CONTINUE (Android).
   
   
   
3. Enter your My Account username and password and select Sign in.
   • Don’t have a My Account profile yet? Register here.
4. If you’ve already used your 2 free licences, you’ll be given the option to release one so that you can apply it to another device. Select Release license, choose a device and select Release. You can also upgrade to Cogeco Security+ for unlimited licences. Learn more about upgrading to CS+.
   
   
   
5. Select Continue if you’re setting up protection for your own device, or select Installing for a child.
   
   
   • If you select Installing for a child, you’ll be prompted to add a profile name and age group, and set up some Family Rules. Learn more about Family Rules settings.
6. Select Allow to receive push notifications on your device.
   • Note: On an Android device, you’ll also need to authorize the Cogeco Security app to scan your device. Next to File Access, select ALLOW, and then enable Cogeco Security from the list of apps.

Your device is now protected. For the best protection, we also recommend setting up Safe Browsing. Learn more about setting up Safe Browsing on your device.

No, Cogeco Security will have little to no effect on your device’s speed or general performance.

• Cogeco Security on a computer combines local scanning with cloud services to improve performance.
• Cogeco Security on a mobile device relies entirely on the cloud for threat detection.

In general, antivirus and antimalware programs are not compatible with each other. Before installing Cogeco Security on your device, you’ll need to uninstall any other security products, such as Norton and McAfee.

If you’re using the Guard features in the Cogeco Wi-Fi app or the Shield features in the Cogeco Business Wi-Fi app to protect your network, these can be left running and will not interfere with Cogeco Security. That’s because they’re protecting your network at the modem rather than from your individual devices.

If you’ve used your 2 free Cogeco Security licences and want to protect more devices, you can upgrade to Cogeco Security+ for unlimited licences. To do so, follow these steps:

1. Log in to My Account in a browser.
2. Select Internet Security from the left menu.
3. Select Subscribe and follow the instructions.
   

Once the transaction is complete, you’ll be able to use your new licences immediately by installing Cogeco Security on a new device. Learn more about installing Cogeco Security on your devices.

You may need to prepare your device before installing Cogeco Security if you have another antivirus program running, such as Norton or McAfee, or if you need to update your device’s operating system. If you’re using the online protection features in the Cogeco Wi-Fi app, you can leave these active as they won’t interfere with Cogeco Security.

See below for minimum requirements. If your device is compatible, learn more about installing Cogeco Security.

System requirements for Windows

• Windows 11, Windows 10 or Windows 8.1

Good to know: ARM-based tablets are not supported

System requirements for Mac

• macOS 14 (Sonoma), macOS 13 (Ventura), macOS 12 (Monterey) or macOS 11 (Big Sur)

System requirements for Android

• Android 10 or newer

System requirements for iOS

• iOS 15 or newer