Move to a fibre-powered experience at a great price
Get super-reliable, super-fast Internet and a simple, personalized TV, even before you’re unpacked.
Get a fibre-powered experience with 100% local support
For a stress-free move, our local reps are available to help you get set up with the services you need in no time - on the phone, over chat or in person at our stores. They can even tell you where to get the best pizza.
Plus, we put together a handy moving checklist so you don’t forget anything.
Moving and want a deal on Internet and TV?
Choose from our fibre-powered Internet packages with fast speeds of up to 1 Gbps.
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3 reasons to get Cogeco in your new home
Super reliable, super fast Internet
Move to a fibre-powered Internet experience. Get Internet that’s going strong, even before you’re unpacked.
Simple and personalized TV
Move to a fibre-powered TV experience. Get the entertainment you love, you won’t notice you don't have a couch yet.
Installation that suits your needs
Choose between our easy self-install kit or get it done by one of our helpful techs. Either way, your installation is guaranteed with 100% local support.
Unpack great savings with these offers or check out more packages
Save 50% on Super Channel for 6 months as a new TV subscriber.
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Your questions about moving, answered
If you’re switching to Cogeco from another provider, you should call us to book your installation appointment before cancelling your current services. Doing it in this order will make it easier to line up the day your current services are disconnected with the day your Cogeco services are installed, so you don’t risk being stuck without Internet, TV or a home phone line. Once you have an installation date, we recommend contacting your current provider as soon as possible.
Good to know: If you’re keeping your same phone number from your current provider, it will be transferred to Cogeco automatically on the same day we install your services. Learn more about transferring your services to Cogeco.
If you’re transferring your home phone number from your current provider to Cogeco, once your Cogeco service is installed, your previous phone plan will be cancelled automatically. However, if you aren’t keeping the same phone number, or if you’re subscribing to TV or Internet service with Cogeco, you’ll need to contact your current provider to disconnect your services after subscribing to Cogeco, but before your services are installed.
Good to know:
- You can only transfer your phone number if you’re staying in the same municipality. For example, if you’re moving from Burlington to Hamilton, you won’t be able to keep your Burlington number. Learn more about transferring a phone number to Cogeco.
- Your current provider might charge you a termination fee if this is part of your agreement with them.
This will depend on any contracts or offers you have with your current provider. We recommend contacting them if you aren’t sure.
Tip: Book your installation appointment with Cogeco before cancelling your current services, so you don’t risk being stuck without Internet, TV or a home phone line.
Good to know: If you’re switching over to Cogeco for your home phone service, you must keep your current phone subscription active if you want to keep your same number. In fact, if you’re keeping your same number then once your Cogeco service is installed, your previous phone plan will be cancelled automatically.
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