Billing and Account: Support

Understanding your bill

See how we’ve redesigned your bill for the better.

Your bill, explained in detail.

Three easy steps to register for paperless billing

With paperless billing, you’ll receive an email as soon as your bill is ready. You can see the bill in detail, as well as get access to your last 18 bills.

Step 1

Log in to My Account

Sign in to My Account.

Step 2

Click on Bills and Payments

From the main menu, select Bills & Payments, then Paperless Billing.

Step 3

Select View Current Bill

Enter the email address you want associated with your billing notifications, then select Sign up for paperless billing.

That’s it!

In addition to helping reduce paper consumption, managing your bills is easier than ever.

Don’t have a My Account profile yet?

Create your profile now.

Want to shop over the phone, manage your services or find a store?

  • Speak with us Speak with an agent
    We’re here 7 days a week to suggest services, promotions and answer questions.
    We’re here 7 days a week to suggest products and services, promotions and answer questions.
    Call us
  • Find a store Find a Cogeco store
    Do you prefer shopping in person? We’re happy to serve you at your local Cogeco store.
    Do you prefer shopping in person? We’re happy to serve you at your local Cogeco store.
    Locate your nearest store
  • Go to My Account
    From paying bills to modifying TV channels, My Account is your go-to destination.
    From paying bills to modifying TV channels, My Account is your go-to destination.
    Log in now
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