Online tool

My Account

Log in or create a profile to manage your services and account with ease, including viewing bills and managing your pre-authorized payments.

Sign in to My Account

Understanding your bill

Enjoy a simple billing experience and more control. Get to know all the sections of your bill.

Understand your bill

The new My Account app is your go-to assistant

  • Pay your bills with ease
  • Manage your account in one place
  • Access the support you need, however you want

Download it for free

Download on the Apple App Store Get it on Google Play

The new My Account app is your go-to assistant

Top solutions

Moving

See what steps to take when you’re moving so you can continue enjoying your Cogeco services in your new home.

Learn more

Paying your bill

Find answers to all your questions about your bill payment.

Learn more

Preparing for an appointment

See how to prepare for your appointment with a technician, and how to reschedule it if you can’t be there.

Learn more

Tips

 

Account number

You can find your account number in the My Account portal at the top left above the menu bar, or on a bill you received in the mail.

Where to find your account number?

 

eBilling

You can subscribe to eBilling from My Account, as well as manage your eBilling preferences.

How to sign up for eBilling

 

Paying your bill

You have 4 options for paying your bill: online, over the phone, at your bank or with pre-authorized payments. Choose the one that works for you.

Options for paying your bill

We’re here to help

Want to shop over the phone, find a store or manage your services online?

  • Speak with us Speak with an agent
    We’re here 7 days a week to suggest services, promotions and answer questions.
    We’re here to help you and suggest products and services, promotions and answer questions.
    Call us
  • Find a store Find a Cogeco store
    Do you prefer shopping in person? We’re happy to serve you at your local Cogeco store.
    Do you prefer shopping in person? We’re happy to serve you at your local Cogeco store.
    Locate your nearest store
  • Go to My Account
    From paying bills to modifying TV channels, My Account is your go-to destination.
    From paying bills to modifying TV channels, My Account is your go-to destination.
    Log in now