Long distance and Calling features | Phone

Do you make calls to the 4 corners of the Earth?

To save on overseas calls, add one of our long distance plans to your Home Phone package.

Europe

100 minutes

$ 5 .00 /month

500 minutes

$ 20 .00 /month

Compare regular rates for
the available countries

Call the following 15 countries:

Germany, Austria, Belgium, Spain, France, Greece, Hungary, Ireland, Italy, Poland, Portugal, the Netherlands, the United Kingdom, Sweden and Switzerland.

Asia

100 minutes

$ 7 .00 /month

500 minutes

$ 25 .00 /month

Compare regular rates for
the available countries

Call the following 10 countries:

Australia, China, South Korea, Hong Kong, India, Israel, Japan, Malaysia, New Zealand and Turkey.

The World

Make calls to several countries?

Save up to 75% on regular rates

Discounted Rates Plan

$ 5 .00 /month

Compare regular rates for
the 225 available countries

Call the following 30 countries:

Australia, Austria, Bahamas, Belgium, Brazil, Chile, China, Colombia, Croatia, Egypt, France, Germany, Greece, Hong Kong, Israel, Italy, Japan, Lebanon, Mexico, Morocco, Netherlands, Philippines, Poland, Portugal, Romania, South Africa, South Korea, Spain, Switzerland, United Kingdom

Consult our Prepaid Calling Card service

Take advantage of a Gold Line prepaid calling card.

It’s the card that makes it affordable to call anywhere in the world, regardless of the type of phone you’re using.

Learn more

Calling Features

Choose the ones that will make your life easier.

Voice Mail

This feature lets people leave you messages when they aren’t able to reach you. $5.00

Call Display

See the name and phone number of the person calling before you pick up. $5.00

Call Waiting

Answer an incoming call without ending the call you’re already on. This way, you’ll never miss important calls, and your line will never be busy. $5.00

Visual Call Waiting

See the name and phone number of an incoming caller while you’re already on a call. $5.00

Call Forwarding

Redirect your incoming calls to another phone number so you don’t miss any urgent calls. $5.00

3-Way Calling

Speak with 2 people at the same time—wherever they are. You can also speak with someone privately, then resume the 3-way conference call. $5.00

Call Blocking

This feature lets you block incoming calls from the last phone number that called you. You can also block a specific phone number proactively. $5.00

Anonymous Call Reject

Are there individuals or companies refusing to disclose who they are? This feature will let them know that they need to disclose their name and phone number to contact you. $5.00

Call Screen

Filter your calls so they can be rejected, sent directly to another number, or, if necessary, assigned a specific ringtone or distinctive ring. $5.00

Do Not Disturb

Block all incoming calls by redirecting them automatically to your voicemail. $5.00

Call Display Permanently Blocked

This feature automatically prevents the display of your name and phone number when making outgoing calls. $5.00per account

Unlisted Name and Phone Number

Choose this feature if you don’t want your name and phone number listed in the printed directory or made available from directory assistance (dialing 411). $2.00

Want to shop over the phone, manage your services or find a store?

Speak with us Speak with an agent

We’re here 7 days a week to suggest services, promotions and answer questions.

We’re here 7 days a week to suggest products and services, promotions and answer questions.

Call us

Find a store Find a Cogeco store

Do you prefer shopping in person? We’re happy to serve you at your local Cogeco store.

Locate your nearest store

Go to My Account

From paying bills to modifying TV channels, My Account is your go-to destination.

Our network combines optical fibre and coaxial cable. Available where technology permits. For personal and residential purposes only. Visit cogeco.ca for details. Photos are for illustrative purposes only.

A fee of $99 per technician visit for a standard installation or $20 if available for self-installation may apply. Supplementary installation fees may apply for additional work requested. A minimum commitment period corresponding to the offer and billed at the same address is required to benefit from these prices. Pre-authorized debit or credit card payment and service bundling on a single invoice may be required. A termination fee of up to $75 per service will be charged to customers who cancel their services before the end of the offer period.

INSTALLATION IS ON US

Limited time offer. Restricted to new customers and former customers who cancelled all of their services more than 6 months ago. Additionally, clients must purchase products or services on cogeco.ca with a minimum value of $55 before taxes.

The installation fee is calculated by offering a non-recurring credit of $99 for a standard installation or $20 if available for self-installation. Supplementary installation fees may apply for additional work requested.

INTERNET

Additional charges will apply for exceeding the monthly data transfer capacity (GB) allowed for each specific Cogeco Internet package. See details. Download and upload speeds can vary with Internet traffic, remote peers, the customer’s network configuration, the use of wireless equipment and other factors. See details. All Internet packages include 2 free installations of Cogeco Security services for desktop and/or laptop computers. Cogeco Security GO with unlimited installations for computers, tablets and wireless devices is available at a regular price of $5.99/month. See details. Wi-Fi hotspots provide free and unlimited Internet access to Cogeco subscribers and limited access to non-Cogeco subscribers. See details. ULTRAFIBRE^®

EPICO

Cogeco EPICO service provides combined access to Cogeco TV and Internet services with a subscription to Cogeco TV, an EPICO 4K Box and a minimum subscription to the UltraFibre 60 Unlimited Internet package with an AC Wi-Fi modem.

Download speed, upload speed, signal and picture quality can vary depending on various factors.

Channel availability may vary by region. Selected TV channels can only be modified once every 30 days. The channel lists for the pre-selected packages cannot be modified. Additional fees may apply for some channels and some channels may count for several choices. Viewing content (live or recorded) is restricted to Canada.

Channel availability for the Restart and Just Missed features may vary according to the content rights and viewing restrictions.

A separate subscription to Netflix^® is required. Counts towards customer’s Internet usage.

The EPICO app provides access to the TV channels included in the EPICO package to which the customer is subscribed. Some channels included in the EPICO package may not be available to watch out-of-home due to content rights restrictions. Viewing content is restricted to Canada.

On Demand requires a subscription to the TV package containing the associated digital channel. Purchased movies remain available as long as the customer is subscribed to the Cogeco EPICO service and as long as the title remains available in the On Demand library. Rented movies are available for the duration indicated on the screen.

Recordings are available for a maximum of 365 days or until the termination of your epico service, whichever is earlier. By default, older recordings will be automatically removed to match the number of hours in your block. Additional blocks of recording hours may be available to add with certain EPICO packages (up to 1000 hours of recording capacity).

An EPICO package including an EPICO 4K Cloud PVR is required to download and view TV recordings in and out-of-home.

One EPICO 4K Cloud PVR per TV set. Each additional EPICO 4K Box or EPICO 4K Cloud PVR is available at $7 per month.

Home Alone ^© 2021 20th Century Studios. All rights reserved. Die Hard ^© 2021 20th Century Studios. All rights reserved. The Holiday ^© 2006 Columbia Pictures Industries, Inc. and GH One LLC. All Rights Reserved.The Polar Express ^© 2004 Warner Bros. Entertainment Inc. All Rights Reserved.

TELEVISION

Cogeco TV service requires the rental of an HD digital receiver with a minimum subscription to the Basic Channels package. Channel availability may vary by region. TV packages and selected channels can only be modified once every 30 days. Additional fees may apply for some channels and some channels may count for many choices. The channel lists of the pre-selected packages cannot be modified. Requirements to watch 4K: (i) a 4K TV and 4K receiver, (ii) a subscription to the SD/HD channels corresponding to the 4K channels. 4K not available with all channels.

Access to the mobile apps requires a subscription to the TV package containing the associated digital channel. The content viewed on mobile apps requires bandwidth, which is included in the customer's Internet or cellular data package. Additional usage fees may apply if the customer exceeds the monthly data transfer capacity (GB) included in his package. Viewing content is restricted to Canada.

TiVo service from Cogeco requires: (i) the rental of a TiVo receiver, (ii) an AC Wi-Fi modem, and (iii) a subscription to Cogeco Internet and (iv) a TV package. Each additional TV set combined with a TiVo PVR requires the rental of a TiVo HD receiver. Installation charges may apply for additional outlets. Data traffic consumed between the TiVo boxes and the Internet to supply programming information counts towards customer’s Internet usage. Additional usage fees may apply if the customer exceeds the monthly data transfer capacity (GB) included in the package. Viewing content is restricted to Canada. TiVo^®. Apple^®. YouTube^®.

HOME PHONE

Phone equipment must stay at the same address where it was initially installed in order to allow 911 to associate the call with the correct address in the event of an emergency. New generation Phone Equipment does not include an external backup battery. Sold separately.

Subscription to a Cogeco Home Phone package is required for all long distance plans. Limited to a list of countries predetermined by Cogeco. Additional minutes will be charged at the then current rate, per minute per country, applicable for the remainder of the month. See details. A fee of $0.95 per call for the use of the directory assistance (411) may apply, depending on the phone package.