International calling rates
Explore our international long distance plans and rates so you can save money while keeping in touch with friends and family around the world.
Europe
Make calls to these 15 countries:
Austria, Belgium, France, Germany, Greece, Hungary, Ireland, Italy, the Netherlands, Poland, Portugal, Spain, Sweden, Switzerland and the United Kingdom
100 calling minutes for
$5.00/mo.
500 calling minutes for
$20.00/mo.
Asia
Make calls to these 10 countries:
Australia, China, Hong Kong, India, Israel, Japan, Malaysia, New Zealand, South Korea and Turkey
100 calling minutes for
$7.00/mo.
500 calling minutes for
$25.00/mo.
Around the world
Save up to 75% on calls to these 30 countries: Australia, Austria, the Bahamas, Belgium, Brazil, Chile, China, Columbia, Croatia, Egypt, France, Germany, Greece, Hong Kong, Israel, Italy, Japan, Lebanon, Mexico, Morocco, the Netherlands, the Philippines, Poland, Portugal, Romania, South Africa, South Korea, Spain, Switzerland and the United Kingdom
Unlimited calls for
$5.00/mo.
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Choose a reliable Home Phone package that's just right for you.
Calling features
Choose your favourite calling features to make your life easier.
Your questions about long distance calls, answered
Yes, you can see a log of your local and long distance calls in My Account on the app or in a browser. Here’s how:
Viewing phone usage on the app
- Open the My Account app and log in. (You can download the app from Google Play or the App Store, or scan the QR code below.)
- Select the Services tab.
- Select your phone package.
Your recent calls will be listed under Call log. To view more, select Show All and then select a billing period.
Viewing phone usage in a browser
- Log in to My Account.
- Select Services from the side menu.
- Select Phone from the top menu.
You will see a log of your calls for the current month, as well as your usage over the last 3 months.
Here's a guide for making local and long distance calls:
Local calls: | Dial area code + 7-digit phone number |
Long distance calls within Canada and to the United States (including Hawaii and Alaska): |
Dial 1 + area code + 7-digit phone number Note: If you have the Freedom package, which includes Canada/US long distance, you don't need to include 1 before the area code. |
International calls to the Caribbean: | Dial 1 + area code + phone number |
Other international calls: | Dial 011 + country code + area code + phone number |
For more information about our international long distance rates, consult our International calls page (Residential), or International rates list (Business).
International calling and toll fraud
To prevent fraud and unauthorized calls, international calling (outside Canada and the United States) is disabled by default. If you hear a message saying that it’s disabled when you try to make a call, contact us to enable it.
- If you’re a Residential customer, contact us here.
- If you’re a Business client, contact us here.
Fraudsters sometimes attempt to use other people’s numbers to make long distance calls so they aren’t the ones charged for them. This is a widespread issue that affects many providers.
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