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Billing and account: Understanding your bill
Click on the orange i icons below to get to know the different sections of your bill.
Click on the orange i icons below to get to know the different sections of your bill.
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Messages, Account Number and Total amount due
Messages
Watch this area for any messages we think may be of interest to you.
Account Number
Use your billing account number to make payments and to create a My Account profile.
Total Amount Due
Your total amount due when the invoice was issued, which includes charges for your monthly services, one-time fees and any outstanding balance.
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Account Summary
Previous Month Charges
Payments from previous months and balance from last bill.
Current Services
Overview of your current services and monthly charges. For your detailed charges, refer to the Current Services section.
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Billing Address, Due Date and Amount Due
Billing Address
Your name and billing address. Please note that the service address may differ from the billing address.
Due Date
Date before your payment has to be received to avoid late payment charges.
Amount Due
Your total amount due including your monthly services, one-time fees, any outstanding balance and all taxes. If you have set up a pre-authorized payment, this will automatically be withdrawn on the date due.
