Internet service FAQs
Internet
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- How can I get the fastest possible Internet speeds?
- Where are the new ultrafast Internet packages available?
- How do I measure my Internet speeds with the Cogeco speed test?
- How does my Cogeco Internet service get installed?
- How do I connect my iPhone or iPad to my wireless home network?
- How do I connect my Android Phone or Tablet to my wireless home network?
- How do I connect my gaming console to my wireless home network?
- How do I connect my Smart TV to my wireless home network?
- How do I connect my iPhone or iPad to my wireless home network?
- How do I connect my Android Phone or Tablet to my wireless home network?
- How do I connect my gaming console to my wireless home network?
- How do I connect my Smart TV to my wireless home network?
- How do I connect my Windows PC computer to my wireless home network?
- How do I connect my Mac computer to my wireless home network?
- How do I set up parental controls for my wireless home network?
- Where can I find my default network name and Wi-Fi password?
- What kinds of things may be slowing down my wireless home Internet?
- How do Cogeco IP addresses work and how do I find mine?
- How do I reset my personal router?
- Why do I need to bypass my router to verify my Internet speeds?
- How do I measure my Internet speeds with the Cogeco speed test?
- How do I set up an email account (POP or IMAP)?
- How do I change my primary email address?
- Why can’t I receive my email?
- How do I make the most of my email?
- Will my Cogeco email account become “dormant” if I don’t use it for a few months?
- Why can’t I send emails, and how do I fix this problem?
- How do I configure Android (POP)?
- How do I configure iOS (POP)?
- How do I configure Outlook 2003 (POP)?
- How do I configure Outlook 2007 (POP)?
- How do I configure Outlook 2010 (POP)?
- How do I configure Outlook 2013 (POP)?
- How do I configure Outlook 2016 (POP)?
- How do I configure Outlook Express (POP)?
- How do I configure Outlook Express (POP)?
- How do I configure Windows 10 (POP)?
- How do I configure Thunderbird (POP)?
- How do I configure Android (IMAP)?
- How do I configure iOS (IMAP)?
- How do I configure Outlook 2003 (IMAP)?
- How do I configure Outlook 2007 (IMAP)?
- How do I configure Outlook 2010 (IMAP)?
- How do I configure Outlook 2013 (IMAP)?
- How do I configure Outlook 2016 (IMAP)?
- How do I configure Outlook Express (IMAP)?
- How do I configure Thunderbird (IMAP)?
- How do I configure Windows 10 (IMAP)?
- Do I need an Internet connection to install Cogeco Security services?
- Are Cogeco Security services compatible with other anti-spyware products?
- Why are Cogeco Security services on my Mac not in my preferred language?
- How do I uninstall Cogeco Security?
- Do I need to prepare my computer to install Cogeco’s Security Services?
- Are pop-up surveys from Cogeco legitimate?
- What are phishing emails and how can I protect myself against them?
- How to download Cogeco Security GO on IOS?
- How to download Cogeco Security GO on Android?
- How do I purchase Cogeco Security GO?
- How do I activate my Cogeco Security services?
- How do I make changes to my Cogeco services?
- Why would I choose to install my Cogeco services myself with a Self-Install Kit?
- How long will it take to receive my self-install kit, and will I get a shipping number to track the package?
- Can I install my Cogeco Internet, Phone and/or TV service by myself?
- What do both the self-installation and the professional installation processes entail?
- Where can I find my default network name and Wi-Fi password?
- How do I replace my Cogeco modem?
- How do I set up Cogeco Internet and Wi-Fi?
- How do I install and activate my Pods?
- What can I do with a Cogeco Wi-Fi modem and what does my device need to connect to one?
- How can I optimize my wireless home network?
- What do I do if I can see the name of my wireless home network, but can’t connect to it?
- Can I use a third-party wireless router with a Cogeco Wireless Modem?
- How do I change the wireless channel on my wireless modem?
- What do I do if I’ve forgotten the password for my wireless home network?
- What do I do if the name of my home Wi-Fi network doesn’t appear on my list of available networks?
- What can I do to strengthen my Wi-Fi signal and get faster speeds?
- Where can I find the connection information for my dual-band wireless home network?
- How do I reset my modem?
- Why should I take steps to secure my wireless home network?
- How do I return my equipment?
- How do I connect my iPhone or iPad to my wireless home network?
- How do I connect my Android Phone or Tablet to my wireless home network?
- How do I connect my gaming console to my wireless home network?
- How do I connect my Smart TV to my wireless home network?
- How do I connect my Windows PC computer to my wireless home network?
- How do I connect my Mac computer to my wireless home network?
- How do I reset my personal router?
- Why do I need to bypass my router to verify my Internet speeds?
- Where can I find my default network name and Wi-Fi password?
- How do I reset my wired Wi-Fi extender?
- How do I install and activate my Pods?
- Do I need to connect my devices to each Pod for Wi-Fi access?
- Do I have to leave a Wi-Fi Pod connected to my modem via an ethernet cable at all times?
- Can I put my Wi-Fi Pods outdoors?
- How many Wi-Fi Pods do I need?
- How do I choose the optimal placement for my Wi-Fi Pods in my home?
- What is the range of the Cogeco Wi-Fi Pods?
- Can I rent additional Wi-Fi Pods?
- Are Wi-Fi Pods from another service provider compatible with Cogeco services?