Internet usage and streaming | Internet Provider

What does “Internet usage” mean?

Internet usage is the amount of data your computer sends to and receives over the Internet. Amounts of data are measured in megabytes (MB) or gigabytes (GB). Every action you perform online transfers data to or from your computer. The increasing popularity of streaming websites such as Netflix and Youtube, as well as online gaming, are changing the way data is being consumed.

What does “streaming” mean?

Streaming allows you to consume content immediately on the Internet. No more downloading, storing or managing files on your computer or device.

This allows you to watch your favourite content from any streaming website or application, or to play games online instantly. Streaming requires that your computer or other device be connected to the Internet while enjoying the content.

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Streaming video and Internet usage

Streaming HD video uses, on average, up to 3 GB of data per hour. For example, watching a one hour HD show daily would consume approximately 90 GB of data per month. If your current Internet package does not meet your data-usage needs, you could be charged for any extra data you consume.

View my Internet usage on My Account

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What speed is recommended for streaming?

Most streaming websites will work smoothly on Internet connections with speeds of 0.5 megabits per second (Mbps). Netflix recommends 1.5 Mbps or higher for the best experience.

Great news! All our packages offer at least 15 Mbps, giving you the optimal online streaming experience.

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Make sure your network is protected

With an unprotected network, unwanted guests can access your network and use your bandwidth to download or send files. This may cause you to exceed your monthly usage limit, which will lead to extra fees. We recommend you to set up a password on your router if this is not already done.

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