My Account Webmail Contact us
Ontario
  • Select a province
  • Ontario
  • Québec
  • Select a language
  • EN
  • FR

Reported outages

Check for outages

Enter your postal code to see if there’s an outage in your area.

Last updated:

Was this helpful?

Was this helpful?

Quick tip in case of disruptions

If you’re experiencing any service disruptions not listed above or indicated as resolved, try resetting your modem or your receiver.

Good to know: You can reset your TV equipment directly via My Account.

Outages notifications

Get an alert by text

If your mobile phone number is associated with your account, we notify you by text as soon as an outage is detected.


To receive these notifications, contact us to add your mobile phone number to your account.

Contact us

Easy troubleshooting

The following tips can help you fix issues in just a few simple steps.

Are you still experiencing service disruptions after trying to troubleshoot yourself? Please report the issue by contacting us.

Want to shop over the phone, find a store or manage your services online?

  • Speak with us Speak with an agent
    We’re here 7 days a week to suggest services, promotions and answer questions.
    We’re here to help you and suggest products and services, promotions and answer questions.
    Call us
  • Find a store Find a Cogeco store
    Do you prefer shopping in person? We’re happy to serve you at your local Cogeco store.
    Do you prefer shopping in person? We’re happy to serve you at your local Cogeco store.
    Locate your nearest store
  • Go to My Account
    From paying bills to modifying TV channels, My Account is your go-to destination.
    From paying bills to modifying TV channels, My Account is your go-to destination.
    Log in now