Reported outages
Check for outages
Enter your postal code to see if there’s an outage in your area.
Quick tip in case of disruptions
If you’re experiencing any service disruptions not listed above or indicated as resolved, try resetting your modem or your receiver.
Good to know: You can reset your TV equipment directly via My Account.
Outages notifications
If your mobile phone number is associated with your account, we notify you by text as soon as an outage is detected.
To receive these notifications, contact us to add your mobile phone number to your account.
Easy troubleshooting
The following tips can help you fix issues in just a few simple steps.