Go for convenience.

Register for My Account so you can view your bills, manage your services, check your Internet usage and more—with just a few clicks.

Understanding your bills at a glance

Your first bill
Your subsequent
monthly bills

Manage your bills and account online

  • View your bills
  • Check your account balance
  • Make a payment
  • Change your billing address
  • Change your method of payment
  • Update your user profile
  • Get paperless billing

Get paperless billing

  • It’s a secure and easy way of accessing your Cogeco bills online!
  • Every month, we send you an email notification letting you know that your bill is ready.
  • Your bills can be viewed for a period of 18 months.

To opt for paperless billing, you need to be registered for My Account.

Register for My Account
Already registered?
Log in to My Account

Speak with an agent

7 days a week, from 7:00 a.m. to 9:00 p.m.


Get your account balance or order a pay-per-view by phone.

7 days a week, 24 hours a day.


If you have accessibility challenges, you can try the following services:

Message relay service:

  • 711 from a teletypewriter to a standard phone
  • 1-800-855-1155 from a teletypewriter to another teletypewriter
  • 1-800-855-0511 from a standard phone to a teletypewriter

IP Relay service:

  • Register and log-in online at http://iprelay.cogeco.com
  • 1-855-308-5160 from a standard phone to the computer of a Cogeco IP Relay customer

Video Relay Service (VRS)

  • Enables Deaf and Hard of Hearing people to connect with voice telephone users via video over the Internet
  • For more information on VRS, please visit: https://srvcanadavrs.ca/en/vrs-faq/

More details on Cogeco’s accessibility services

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