Find answers about your bill and account here.
Find answers about your bill and account here.
Understanding your bill


Your bill, explained in detail.
Top 5 Billing and Account FAQs
- How can I update my billing information for online payment, at the counter or by phone?
- Where can I find my account balance and when my next payment is due?
- Where can I find my account number?
- How do I pay my bill?
- How do I subscribe to My Account and create a username and password?
Manage your bills and account online, easily.
Speak with an agent

Monday to Friday
8:00 a.m. to 9:00 p.m.
Saturday and Sunday
9:00 a.m. to 5:00 p.m.
Get paperless billing.
- It’s a secure and easy way to access your Cogeco bills online, at any time.
- Every month, we send you an email notification letting you know your bill is ready.
- You can view bills from the last 18 months.
To sign up for Paperless Billing, you need to be registered for My Account.