Find answers about your bill and account here.
Find answers about your bill and account here.
Understanding your bill
See how we’ve redesigned your bill for the better.
Your bill, explained in detail.
Top 5 Billing and Account FAQs
- How can I update my billing information for online payment, at the counter or by phone?
- Where can I find my account balance and when my next payment is due?
- Where can I find my account number?
- How do I pay my bill?
- How do I subscribe to My Account and create a username and password?
Manage your bills and account online, easily.
Speak with an agent
Monday to Friday
8:00 a.m. to 9:00 p.m.
Saturday and Sunday
9:00 a.m. to 5:00 p.m.
Get paperless billing.
- It’s a secure and easy way to access your Cogeco bills online, at any time.
- Every month, we send you an email notification letting you know your bill is ready.
- You can view bills from the last 18 months.
To sign up for Paperless Billing, you need to be registered for My Account.