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Help with Webmail Email and Password

Forgot your email address?

  • First time user? You will find your email and password on the welcome letter you have received from Cogeco.
  • Webmail and My Account use different Usernames and Passwords, make sure you use the proper combination.

Forgot your password?

  • Passwords are case-sensitive. Please be sure that your Caps Lock key is not on.
  • To reset a lost password, you can do so via My Account. Visit our Support FAQ for more info or contact Customer Support at 1-855-887-7774.

Info about fraudulent emails and web pages